Reviews for First Cleaners

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  • May 2022

    5 new suit pants given for fixingDoesn’t know that bottom needs hamming in woolen suit pants , did not fix at all waists.Took $ 150. When I brought back to finish the job properly, her husband declined to do any thingVery rude behavior. I collected my previous load of the shirts , paid him and declined to pay the credit cardLet’s see what happens?Very rude peopleNo manners and extremely poor customer serviceMZService: Alterations

  • Mar 2022

    Lost my clothes. All the lady said was "No" repeatedly. I had my receipt ticket and they couldn't find my clothes. The woman spoke no English other than no. DO NOT USE THIS PLACE. look at the other reviews.

  • Nov 2021

    Took my expensive Santa suit there for cleaning. Was told by another cleaner they could do the job and the owner said yes they could do a good job. It was supposed to be ready in a week. When I called they said it would be another 5 days. On the day it was supposed to be ready I called 3 times and got hung up on 3 times. I went over and the owner who didn't speak much english said they couldn't do it because the colors might bleed. I reminded him he said he could do the job when I brought may suit in. Also, I asked if he couldn't do the job then why did he keep my suit an extra week? No answer. His wife then brought the suit out, not hung up and threw it on the counter. My Santa season starts in a few days and I don't have a clean suit. Under no circumstances would I recommend that anyone take anything to First Cleaners. In my opinion they are not First Cleaners, they are last cleaners!

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Hours

Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 7AM - 5PM
Sunday: Closed

Tips

 on-site services  no online estimates

Ratings

Google Google: 3.4/5

First Cleaners

1020 S McLean Blvd, Elgin

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