“I dropped by to see if I could get my external hard drive fixed. They offered to look into it for $30 (instead of the the normal $99 it takes for this specific issue). They were a bit slammed, so I heard back a few days later (and I was in no rush for a solution). The drive was done for -- and they waived the$30 fee! 5 stars for honesty and treating me like a human who just needed some help and didn't charge me a dime. I'd come back just for the good customer service.“
“very informative, spoke multiple languages, parlait plusieurs langues, understands the difference in people who know technology and don't and how to address each others needs. honestly one of the most pleasant transactions I've had, going back to upgrade a phone i purchased to a higher model.“