First time calling them and really poor experience. I needed an ice machine serviced and since I wasn’t a current customer I could not be a priority and would have to wait until next week. No problem, understandable. However they would not consider even servicing my machine until I gave them my credit card number. I told them I was happy to pay by credit card but I wasn’t agreeable to just hand out my account number with no other information on when I’d be scheduled, etc. I canceled the request and let them know I’d look elsewhere. Really poor first impression especially given they have no idea the size of my account, my needs, etc. We could have easily found... read full review
June 2021
I called Mechanical 24 for a repair on our commercial heater mounted to the ceiling inside of our warehouse. They were very quick to set me up a time to have a technician out. When the technician Shaun arrived he seemed very enthusiastic about helping us resolve our issue. Throughout the entire process he was extremely knowledgeable. He explained the entire process to me on how the machine worked as well as exactly what he was doing and why he was doing it. He was able to solve our issue very fast. He was just so kind and eager to help us out. It was just so nice to see someone that was truly so friendly and so great at their job as well. Thank you Shaun and Mechanical... read full review
June 2021
Mechanical 24 installed 4 RTU's and a computer server room cooling system through the ComEd rebate program. Professional, knowledgeable, good value, and the kind of people that you would like to do business with. We would recommend! 5 Stars!
First time calling them and really poor experience. I needed an ice machine serviced and since I wasn’t a current customer I could not be a priority and would have to wait until next week. No problem, understandable. However they would not consider even servicing my machine until I gave them my credit card number. I told them I was happy to pay by credit card but I wasn’t agreeable to just hand out my account number with no other information on when I’d be scheduled, etc. I canceled the request and let them know I’d look elsewhere. Really poor first impression especially given they have no idea the size of my account, my needs, etc. We could have easily found... read full review
I called Mechanical 24 for a repair on our commercial heater mounted to the ceiling inside of our warehouse. They were very quick to set me up a time to have a technician out. When the technician Shaun arrived he seemed very enthusiastic about helping us resolve our issue. Throughout the entire process he was extremely knowledgeable. He explained the entire process to me on how the machine worked as well as exactly what he was doing and why he was doing it. He was able to solve our issue very fast. He was just so kind and eager to help us out. It was just so nice to see someone that was truly so friendly and so great at their job as well. Thank you Shaun and Mechanical... read full review
Mechanical 24 installed 4 RTU's and a computer server room cooling system through the ComEd rebate program. Professional, knowledgeable, good value, and the kind of people that you would like to do business with. We would recommend! 5 Stars!