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Reviews for Jeep at Ken Nelson Auto Plaza

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  • November 2023

    We had a very enjoyable experience with Brandon and Nick. They were very accommodating and easy to work with. We’ve never had such a positive car buying experience. We will be recommending Ken Nelson!

  • April 2024

    We were able to work with Peter Powers to find my husbands truck. This is the second time working withe Peter to get new vehicles and we would go back again and again. Peter helped broaden our horizons on what we should look into and helped keep that price right with the bells and whistles we are picky about wanting. He worked great with our kiddos and was patient with them as they were hella wild no matter how much we tried o wrangle them on-if you know you know. He made it an efficient and overall smooth car buying experience and we would recommend him to any and everyone looking for a new car!

  • July 2021

    Took my jeep renegade in for service. The turbo charger was covered in oil. The car had 24,000 miles on it and is still under warranty. The service manager tried to scam me into paying $128 diagnostic fee. After threatening to call jeep customer care they decided to waive the fee. They replaced turbo which of course was not covered by the warranty. Of course covid happened and I didn't drive the car much but when I did I noticed the fuel mileage had dropped from 35.8mpg to 29.6 mpg. When I bought it back in to complain again I was told I would have to pay a diagnostic fee. Again I threatened to call jeep and the scheduler went to get a manager who was a complete... read full review

  • Jeep at Ken Nelson Auto Plaza

    1000 N Galena Ave, Dixon

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