Very reliable and professional. Goes well beyond in area of service. Great for annual maintenance. We had an emergency on a bitter cold Sunday evening and they came out and promptly solved the problem. Highly recommend.Services: A/C system maintenance
Aug 2021
Our air conditioner stopped cooling, and we were pretty sure that the refrigerant was low. We contacted LBJ Heating and Cooling. Leonard told us they would not come out unless the temperature was 70 degrees because it was impossible to measure or charge the refrigerant when it is cold outside. Once he inspected the unit, he said the condenser needed cleaning and then he helped us troubleshoot how it could have gotten that dirty since we had cleaned it in the spring. He asked if our landscape contractor bags the grass clippings to which we said no, and he said that could definitely be the reason. Since the temperature was warm, he was able to measure that the amount of refrigerant needed was one pound. They also told us that the reason the refrigerant leaked was likely because the valve expands and contracts with temperature changes, and it's fairly common for the refrigerant to need to be charged after about seven years, which is the age of the unit. The price was reasonable, and they seemed very knowledgeable. They also wore masks the whole time, inside and outside, which we appreciated.
Very reliable and professional. Goes well beyond in area of service. Great for annual maintenance. We had an emergency on a bitter cold Sunday evening and they came out and promptly solved the problem. Highly recommend.Services: A/C system maintenance
Our air conditioner stopped cooling, and we were pretty sure that the refrigerant was low. We contacted LBJ Heating and Cooling. Leonard told us they would not come out unless the temperature was 70 degrees because it was impossible to measure or charge the refrigerant when it is cold outside. Once he inspected the unit, he said the condenser needed cleaning and then he helped us troubleshoot how it could have gotten that dirty since we had cleaned it in the spring. He asked if our landscape contractor bags the grass clippings to which we said no, and he said that could definitely be the reason. Since the temperature was warm, he was able to measure that the amount of refrigerant needed was one pound. They also told us that the reason the refrigerant leaked was likely because the valve expands and contracts with temperature changes, and it's fairly common for the refrigerant to need to be charged after about seven years, which is the age of the unit. The price was reasonable, and they seemed very knowledgeable. They also wore masks the whole time, inside and outside, which we appreciated.