Optometrists near Dekalb

“Staff is exceptionally friendly and professional, service is fast. Glasses are perfect and frames sturdy! Appreciated no television noise during visit.“

“Cami and Kay were very nice and helpful picking out glasses and doing the paperwork. Dr. Harte was very thorough and informative. My first time there and I was very happy with my experience.“

“Very friendly staff. Appreciate them explaining what was covered by my insurance & what was out of pocket.“

“We have been to so many other eye doctors in the area and these guys are top notch. We finally got the right prescription and things are so much clearer. Great atmosphere and incredibly professional.“

“A few years ago I had right eye lens (due to a cataract) replacement. Dr. Thomas Tilton is very knowledgeable and caring. I still had a little unclearness so he had me come back in and performed laser correction which only took 15 minutes. It made everything clearer.I never had any problem and my right eye is still serving me well to this day.He is very professional, as is Hauser Ross Eye Institute in Sycamore. I have never regretted it.Prior to the surgery I asked him if he would give me one for distance and one for close up and he commented I would never do that to you." I guess that would not have been thing best for me, and he was right. I always was near-sighted and could take off my glasses and read a book or anything with small print.“

“My daughter with JIA, my husband with specific contact needs and myself with rheumatoid arthritis see Dr Friedrich. His staff is beyond compassionate! And super quick. We will continue using and recommending this office ;) They are always willing to explain all our fees with our harsh insurance plan upfront as well♡ 5☆☆☆☆☆“

“I love this place. Dr. Harte is fantastic and cares about his patients. The staff is exceptional, kind, and knowledgeable. They really drop everything to accommodate the patients. I won't go anywhere else for my eye care.“

“Dr. Barnes is great. She takes very good care of her patients. Dr Barnes is very thorough with her exam and takes time to explain her findings.“

“At the first appointment which was a consultation, I walked in & I liked the fact that I was able to check myself in. It was super easy & no problems doing that. I was seen by Dr. Kaplan who was nothing but amazing when he first looked at my eye for the chalazion I've had on my eye for months. He listened to my concerns & answered any questions I had & recommended surgery which is something I wanted & agreed with Dr. Kaplan. The nurse/receptionist for Dr. Kaplan did tell me that it could be a while before they are able to get me in because of insurance approval & didn't know how far out they were scheduling. I first seen Dr. Kaplan on 8/29. A couple of weeks later, I got a phone call & they told me the date I was scheduled but that they would call me the day before to tell me what time I had to be there. I was scheduled for 9/28 which was a relief because I really wanted this chalazion removed asap! I went in for my procedure & the receptionist at the surgical center was so friendly, she greeted me & told me what I needed to provide so she can put in the computer. The wait time in the waiting room was not long. I was called back, the nurse put a hospital gown over my clothes I was already wearing, as well as a disposable blue surgical booties over my shoes & disposable surgical hat. She took my blood pressure & all of that fancy stuff LOL. The nursed treated me very kind which I loved & they also explained what would happen. The nurses & Dr. Kaplan treated me amazing! I was awake for the whole entire thing. They did numb my eye with eye drops & Dr. Kaplan as well injected me with some local anesthesia which I'm not going to lie, I cried when he did that but I want to give a huge shout out to the nurse who let me hold her hand! Dr. Kaplan explained everything as he was doing the procedure which I appreciated it! He said I was going to feel pressure but I honestly felt no pressure at all! It wasn't until after I went home, when I really started to feel some pain but I'm following the aftercare instructions & as well using my prescribed antibiotics. From the time that I got there to the time I left the surgical center was about 2 hours tops. It's been almost 24 hours since my procedure & my eye is swollen which is expected but no pain. My husband received phone calls today but no voicemail so I called back & I don't know which receptionist answered the phone at the Hauser-Ross Institute, (not the surgical side) but she needs to learn to NOT interrupt while the patient or person for the patient is talking & explaining why he or she is calling. I'm not talking about the receptionist at the surgical center, just FYI. Other than the rude receptionist, everyone else was amazing! Thank you so much for the great care!“