Overall the install was okay at best. The quality of materials was very poor even though we paid for cedar . They are way overpriced and don't stand by there products/work. I've attached photos of the posts visible on the outside of the concrete.... It's safe to say we will not use them in the future, nor would we recommend their services. We went with SK because most of the fences in town were installed by your company and expected more based on their reputation but I think because we were are not in the richest area we didn't get the same kind of care/quality of work. When in reality what we got was a shoddy fence job with warped boards, bent fence posts, and a gate that was improperly installed - all by a crew that spent more time utilizing their smoke breaks & breaks than they did working on our fence. I'm generally not one to complain, even when I want to, but it is ridiculous that they would claim that our gate falling over was caused by storm damage when there was visible wood rot visible at the bottom of the broken posts and none of the rest of the fence has fallen over that is out in the open more. We do realize that it has been 4 years since installation, but there is no way that it should have rotted that fast and if it had been installed properly, it wouldn't have at all. It is obvious that SK does not stand by their products/work. Ultimately, we decided to do the work ourselves, because $800 is just crazy for replacing two posts that was their fault they rotted when the materials cost us less than $100. The posts were obviously rotted, and while digging them up we learned the reason the posts failed was because they were partially installed outside of the concrete. This is deeply concerning and it makes me wonder how many of our other posts were installed incorrectly.... Hopefully you don't have this issue but we would strongly recommend someone else. We wouldn't even been writing this if they would have just stood by the work they did and fixed the mistake they made. Heck if the whole fence blew down and it was real wind damage I wouldn't even blame them for say sorry that is wind damage there is nothing we can do about it.
Jul 2021
I was not pleased with my experience with SK Exteriors. The work was mostly good, but the communication was very poor. I hired them to install gutters on my house and was told that they would most likely do the job during the second week of June. No one came out until early July. I understand that delays occur, but no one contacted me once to let me know. The only way I ever found out anything about the delays was by reaching out to them. Furthermore, on two different occasions, I e-mailed SK about the fact that no one had come out. Both times, I was told that workers would come to do the job that week, and both times no one came out. It was only by repeatedly pestering them that I ever got work done on my house. In early July, a worker was sent to my house to start putting up fascia boards, but no one at SK had explained the specifics of the job to him, so he couldn't do the job. He came back a week later and put the fascia boards up. Then two more weeks passed with no communication and no gutters. Finally, on July 21, the gutters were installed on my house. The work looked good except they didn't follow one of the locations we had discussed about a downspout. I'm not going to bother to have them adjust it, though, because it's not worth the hassle of trying to communicate with them.
Mar 2021
S-K Exteriors removed our old wooden fence and installed a vinyl fence. We had been on the schedule for several months and they stuck to that schedule in what turned out to be the coldest, snowiest part of the season. We couldn't be happier with the result. S-K was professional, stayed in communication, and cleaned the area well after their work.
Overall the install was okay at best. The quality of materials was very poor even though we paid for cedar . They are way overpriced and don't stand by there products/work. I've attached photos of the posts visible on the outside of the concrete.... It's safe to say we will not use them in the future, nor would we recommend their services. We went with SK because most of the fences in town were installed by your company and expected more based on their reputation but I think because we were are not in the richest area we didn't get the same kind of care/quality of work. When in reality what we got was a shoddy fence job with warped boards, bent fence posts, and a gate that was improperly installed - all by a crew that spent more time utilizing their smoke breaks & breaks than they did working on our fence. I'm generally not one to complain, even when I want to, but it is ridiculous that they would claim that our gate falling over was caused by storm damage when there was visible wood rot visible at the bottom of the broken posts and none of the rest of the fence has fallen over that is out in the open more. We do realize that it has been 4 years since installation, but there is no way that it should have rotted that fast and if it had been installed properly, it wouldn't have at all. It is obvious that SK does not stand by their products/work. Ultimately, we decided to do the work ourselves, because $800 is just crazy for replacing two posts that was their fault they rotted when the materials cost us less than $100. The posts were obviously rotted, and while digging them up we learned the reason the posts failed was because they were partially installed outside of the concrete. This is deeply concerning and it makes me wonder how many of our other posts were installed incorrectly.... Hopefully you don't have this issue but we would strongly recommend someone else. We wouldn't even been writing this if they would have just stood by the work they did and fixed the mistake they made. Heck if the whole fence blew down and it was real wind damage I wouldn't even blame them for say sorry that is wind damage there is nothing we can do about it.
I was not pleased with my experience with SK Exteriors. The work was mostly good, but the communication was very poor. I hired them to install gutters on my house and was told that they would most likely do the job during the second week of June. No one came out until early July. I understand that delays occur, but no one contacted me once to let me know. The only way I ever found out anything about the delays was by reaching out to them. Furthermore, on two different occasions, I e-mailed SK about the fact that no one had come out. Both times, I was told that workers would come to do the job that week, and both times no one came out. It was only by repeatedly pestering them that I ever got work done on my house. In early July, a worker was sent to my house to start putting up fascia boards, but no one at SK had explained the specifics of the job to him, so he couldn't do the job. He came back a week later and put the fascia boards up. Then two more weeks passed with no communication and no gutters. Finally, on July 21, the gutters were installed on my house. The work looked good except they didn't follow one of the locations we had discussed about a downspout. I'm not going to bother to have them adjust it, though, because it's not worth the hassle of trying to communicate with them.
S-K Exteriors removed our old wooden fence and installed a vinyl fence. We had been on the schedule for several months and they stuck to that schedule in what turned out to be the coldest, snowiest part of the season. We couldn't be happier with the result. S-K was professional, stayed in communication, and cleaned the area well after their work.