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Reviews for Dr. Phillip C. Neal, DDS
Add your commentDr. Phillip C. Neal, DDS
280 Memorial Ct Ste. B, Crystal Lake
Directions Call Website Suggest an Edit280 Memorial Ct Ste. B, Crystal Lake
Directions Call Website Suggest an Edit
I had an absolutely terrible experience with Dr. Neal and his hygienist. I went in to have a cavity filled on a wisdom tooth, but because my wisdom teeth are very small, a root canal would have been required to keep the tooth. So they told me I should just have the tooth pulled. I wasn’t comfortable with this, but Dr. Neal and his hygienist put a great deal of pressure on me to just have the tooth extracted. I was ambivalent about what to do but I couldn’t leave with drilled tooth and they were not supportive of doing the root canal, and they were extremely impatient and rude as they pressured me to just have the tooth pulled. They ended up pulling the tooth without... read full review
Called on Tuesday and got an appointment for Thursday.After changing my schedule around and finding alternate child care, I called on Thurday 2 hours prior to my appointment time.They had no record of the appointment I scheduled just two days prior!!Zero respect for a person's valuable time!
I have been coming to this office for several years now. I am petrified of going to the dentist but Dr Neal does a fantastic job and Jen the hygienist is the best hygienist I have ever had. I actually won’t see anyone else. If you have dental phobias, this is one of the best places.