Westfield Ford

Westfield Ford is a business known for its exceptional customer service and expertise in automobiles. The sales team, particularly Jay R, is highly regarded for their patience, intelligence, and thoroughness in guiding customers through the car-buying process. Customers, such as Larry & Katherine Gates, appreciate the pleasant atmosphere and efficient service, enabling them to drive away with their vehicles in under 40 minutes. The service team has earned the trust of long-time customers, having provided excellent service for 8 years. They are skilled in addressing various car issues, from regular oil changes to more complex repairs. For instance, Steve Mehnert and Jason Dozier were able to repair a customer's sunroof problem on a 2013 Ford Edge Sport, even though it was a challenging task. Their dedication, patience, and genuine care for the customer's concerns led to a successful repair, ensuring the customer's satisfaction. Overall, Westfield Ford, with its outstanding staff, leaves a positive and lasting impression on its customers, making them recommend the business to others.