Esporta Fitness

Esporta Fitness is a gym that offers various amenities for its members, including state-of-the-art equipment, basketball courts, group fitness classes, a pool, saunas, a Kids Klub, and personal training. The facilities and maintenance staff are highly praised for their excellence. The gym is available for around $30-35 per month, which is considered great value for the variety of equipment and services offered. Members can access the pool, a jacuzzi pool, a sauna, and showers. However, some members have experienced issues with the sales staff, who were perceived as pushy and unclear about the terms of promotions and fees. Some hidden fees, such as an annual fee, were charged without prior notice. The company's cancellation policy has also received criticism for being complicated and time-consuming. Members have to cancel in person or write a letter, and some have faced difficulties during the cancellation process. Despite these issues, some members have had positive experiences with individual staff members, particularly Katie, who was commended for her excellent customer service and professionalism. Overall, Esporta Fitness offers a wide range of facilities and services, but there is room for improvement in terms of transparency and customer service.