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Reviews for Apria Healthcare
Add your commentApria Healthcare
1605 Eastport Plaza Dr Ste 121, Collinsville
Directions Call Website Suggest an Edit
1605 Eastport Plaza Dr Ste 121, Collinsville
Directions Call Website Suggest an Edit
Helpful getting my healthcare equipment delivered to me but left me on my own to figure out how it works. Before the pandemic my family member had someone come to the house to show them how to use theirs but I guess we don't do that anymore. Sad
Do not use mail order unless you use the Collinsville store. When I called the Collinsville facility about the following incident, they bent over backwards to help me get the right mask immediately.I ordered a mask and headgear requesting size extra small. I waited ten days and called again at which time I was assured that they would be processing the order soon and that I would be getting the extra small. Seven days later, I recieved the wrong size and they would not replace it until they received the equiptment they sent. I was informed that I would have to wait until they could get me a return authorization, that could take up to 72 hours, and that the correct mask... read full review
I received my cpap a few days ago set up was easy with step by step instructions. Mask was not my type called them up first thing today and scheduled to get fitted for a new mask Friday! Very friendly staff!!!