I've been going to this location and had requested Tina each time. I was told she no longer works there. She was amazing and her cuts were very detailed and presice. I went with someone who had never done my hair, and sadly have to report I was very disappointed with the outcome. There is no style to my hair now and it is very unevenly cut. I will really have to think about whether I will return again. The girl who cut it was very nice, but, I was not impressed at all
Update: the manager reached out and my hair was fixed at no charge. Great customer service. I will be back! Thank you!
May 2024
I got a haircut along with longish bangs/slight face framing and Alyssa did a phenomenal job !! She made me feel comfortable even though I was really indecisive and didn’t really know how short I had wanted my bangs. I love my new haircut and will definitely be back for her to touch them up ! Maybe even fully commit to the shorter bangs next time !!
March 2024
I go to the Heritage Plaza store in Carol Stream. Shannon usually cuts my hair, and not only does she do a great job, but she also listens carefully to what I request and does it with precision. Shannon is always friendly but not overly talkative. She is courteous and professional. Others in the shop seem to mirror her professionalism. And 20 bucks for a haircut is a great deal. highly recommend this Great Clips!
I've been going to this location and had requested Tina each time. I was told she no longer works there. She was amazing and her cuts were very detailed and presice. I went with someone who had never done my hair, and sadly have to report I was very disappointed with the outcome. There is no style to my hair now and it is very unevenly cut. I will really have to think about whether I will return again. The girl who cut it was very nice, but, I was not impressed at all
Update: the manager reached out and my hair was fixed at no charge. Great customer service. I will be back! Thank you!
I got a haircut along with longish bangs/slight face framing and Alyssa did a phenomenal job !! She made me feel comfortable even though I was really indecisive and didn’t really know how short I had wanted my bangs. I love my new haircut and will definitely be back for her to touch them up ! Maybe even fully commit to the shorter bangs next time !!
I go to the Heritage Plaza store in Carol Stream. Shannon usually cuts my hair, and not only does she do a great job, but she also listens carefully to what I request and does it with precision. Shannon is always friendly but not overly talkative. She is courteous and professional. Others in the shop seem to mirror her professionalism. And 20 bucks for a haircut is a great deal. highly recommend this Great Clips!