Sharing this on behalf of my husband. He got into a serious car accident. The vehicle rolled over and was totaled. No other cars were involved. The police arrived at the scene and so did this tow company "Ideal Auto Center". They would not let my husband take his belongings out the vehicle before paying the storage fees. The storage fees for less than 24hrs came to over $1,000. The personal belongings in the vehicle can legally be obtained if the vehicle is not "impounded by the police" which it wasn't, it was in a car accident. They also stated that if the vehicle is left there and not picked up, the vehicle owner will receive a ticket for vehicle... read full review
December 2023
I just left Ideal Auto to pick up personal belonging I missed after the accident.I was told I could only remove glasses, medicine and food.They looked in my car and found none of the items I mentioned,I yold him my prescription sunglasses worth xxx dollars were in the car,which they hadnt found. I was taken to the car and told what I could remove.I found the sunglasses in the eyeglass carrier in the over head eyeglass holsr.The food dispenser which is a coanister for my blender was on the floor in the rear. None of this was found in their search, and had I not pleasantly persisted I would be without these items.I felt violated by how I was treated.
July 2023
Real cheater’s this is the worst towing service you can use i had my car there for 2 days and charged me 3 days and some other charges like roll over / and clean up road and time over truck and driver …ext they charge me 945 $ for 2 days real cheater’s and they don’t even care about your business all they want to do is steal your money
Sharing this on behalf of my husband. He got into a serious car accident. The vehicle rolled over and was totaled. No other cars were involved. The police arrived at the scene and so did this tow company "Ideal Auto Center". They would not let my husband take his belongings out the vehicle before paying the storage fees. The storage fees for less than 24hrs came to over $1,000. The personal belongings in the vehicle can legally be obtained if the vehicle is not "impounded by the police" which it wasn't, it was in a car accident. They also stated that if the vehicle is left there and not picked up, the vehicle owner will receive a ticket for vehicle... read full review
I just left Ideal Auto to pick up personal belonging I missed after the accident.I was told I could only remove glasses, medicine and food.They looked in my car and found none of the items I mentioned,I yold him my prescription sunglasses worth xxx dollars were in the car,which they hadnt found. I was taken to the car and told what I could remove.I found the sunglasses in the eyeglass carrier in the over head eyeglass holsr.The food dispenser which is a coanister for my blender was on the floor in the rear. None of this was found in their search, and had I not pleasantly persisted I would be without these items.I felt violated by how I was treated.
Real cheater’s this is the worst towing service you can use i had my car there for 2 days and charged me 3 days and some other charges like roll over / and clean up road and time over truck and driver …ext they charge me 945 $ for 2 days real cheater’s and they don’t even care about your business all they want to do is steal your money