About Tholens' Landscape & Garden Center Inc.
Tholens' Landscape & Garden Center Inc. has been delivering premium floral arrangements and gift baskets to help strengthen relationships, give love and support, and celebrate life's special moments since 1988. With Same Day Delivery in the Bourbonnais, IL area, the company is dedicated to helping customers find the perfect flowers to deliver their message and enhance their special occasion. The stunning arrangements allow nature's beauty to inspire special moments, and the local florist ensures customers' needs are treated with attention to detail. Customers praise the exceptional customer service provided by the staff, particularly Avery, who went above and beyond to fulfill an out-of-state request on a Sunday, the company's non-delivery day. Reviewers highlight the thoughtful, caring, and understanding service that is willing to go the extra mile to make customers satisfied. The business is also commended for its beautiful holiday decor selection, including fresh greenery and scented candles. For landscaping needs, customers recommend the design expertise of Steve Tholen, who listens to their preferences and delivers stunning, aesthetically pleasing results. While some customers had negative experiences with an employee named Nancy, the overall consensus is that Steve and his crew provide excellent and well-worth-it service.
I used Tholens for my husband’s funeral. First time going there. Wasn’t sure what I wanted, but definitely knew what I didn’t want. They were professional, compassionate and so understanding of my situation. They were absolutely wonderful. The arrangements were exactly what I had asked for. I am so grateful I went to Tholens. Thank you
Avery went WAYYY above and beyond for an out of state customer request for floral delivery on a Sunday, the day they do not deliver. I shared with her the importance of my request and 17 minutes later, a phone call to her boss ,who was off that day, and a florist who was off as well, she won over a New Mexican who has my distant business for as long as my bestie lives there. As a retail worker myself, excellent, thoughtful, caring, and understanding customer service that is willing to go above and beyond the norm to make a customer smile and jump for joy is rare these days. It would have been so easy to stick with "I'm sorry we don't deliver today". She even sent me...read full review
What a beautiful place to shop for all of your holiday Decour. They had so much fresh greenery to put out for this Christmas season. There is many great candles cents as well. Very nice.