I've been to this cleaners twice. The first time, I didn't utilize their services because the item (summer dress) wasn't worth the cost of alteration, and they were very honest in communicating this. The 2nd time it was for a simple fix (zipper) but Lumi, again was very honest about the cost, but played around with it as I stood there, and fixed it. She didn't require payment, but was so gracious from the moment I walked in the store, BOTH times. She always greets with a HEARTY hello and a smile. I truly appreciate the customer service.
August 2023
The Customer Service here at Two Rivers Cleaners in Bolingbrook is great and the staff is professional. I spoke with Lumee and Young regarding my wedding dress alterations and they took care of me right away! Young is knowledgeable, patient and such a delight. I’m excited to see the results. Update, photos from the wedding are below and I love it!!!Service: Standard cleaning
December 2022
Call today in the morning , (I call to another cleaners and they gave me a straight No) to see if my jacket (similar to the picture) which had some stains would be ready for today afternoon , since tomorrow in the morning I would be traveling and he said maybe but I need to see it in order to give you an answer. After a few minutes I went to the place and he said yes it would be ready after 4pm . Great service !!! He took the time to see and not only said NO stains were gone and jacket looks as if is new !!! Thank you so much ♥️
I've been to this cleaners twice. The first time, I didn't utilize their services because the item (summer dress) wasn't worth the cost of alteration, and they were very honest in communicating this. The 2nd time it was for a simple fix (zipper) but Lumi, again was very honest about the cost, but played around with it as I stood there, and fixed it. She didn't require payment, but was so gracious from the moment I walked in the store, BOTH times. She always greets with a HEARTY hello and a smile. I truly appreciate the customer service.
The Customer Service here at Two Rivers Cleaners in Bolingbrook is great and the staff is professional. I spoke with Lumee and Young regarding my wedding dress alterations and they took care of me right away! Young is knowledgeable, patient and such a delight. I’m excited to see the results. Update, photos from the wedding are below and I love it!!!Service: Standard cleaning
Call today in the morning , (I call to another cleaners and they gave me a straight No) to see if my jacket (similar to the picture) which had some stains would be ready for today afternoon , since tomorrow in the morning I would be traveling and he said maybe but I need to see it in order to give you an answer. After a few minutes I went to the place and he said yes it would be ready after 4pm . Great service !!! He took the time to see and not only said NO stains were gone and jacket looks as if is new !!! Thank you so much ♥️