LL Flooring (Lumber Liquidators)

LL Flooring in Bolingbrook offers a wide selection of high-quality floors, including carpet, vinyl, waterproof, wood, laminate, and tile. Customers can browse over 400 options, use the online tools, or work directly with the team of flooring experts. The store provides a complete solution, from matching moldings and accessories to installation services. While the product quality is generally well-liked, some customers have experienced issues with the in-store service and recommendations. One customer had a poor experience when the employee recommended a specific underlay that resulted in a squeaky and unsecured floor upstairs. The customer felt that the store's incompetence led to an unsatisfactory outcome, and the customer service was not helpful in resolving the issue. However, other customers have had more positive experiences. One customer praised the helpfulness of the staff, who assisted in locating items at other LL Flooring locations and placing the order. Another customer expressed appreciation for the knowledgeable and eager-to-assist staff, who went the extra mile to address their concerns. Overall, LL Flooring in Bolingbrook provides a comprehensive flooring solution, but the quality of customer service can vary, with some customers experiencing issues that the store was unable to resolve satisfactorily.