Since this store first opened they have come around full circle. Every project we have hired them to do for us has been spotless. There was a little miscommunication with the luxury flooring as far as them having it sitting when it was suppose to be delivered but that was all worked out and they got us moved up with their installers. We had GS Flooring which is their sub contractor for flooring they use. We had our bathrooms done years ago and now finally got the rest of our first floor completed and it absolutely looks fabulous!! The crew with GS Flooring was so fantastic!! Cannot honestly say enough about them! The guys worked hard and were completely done in 2 days... read full review
October 2022
I've been struggling with a handful of HD's due to customer service and lack of personnel knowledge but this location seems to be the opposite. Being a new homeowner in the area, these guys have been a great source of help. Special thanks to Norm for his kind and friendly demeanor and willingness to always lend a hand. He alone is one of the reasons we continue to come back.
May 2022
Just wanted to give a shout out to Patti in the Appliance Section of the Bolingbrook Home Depot. She helped us figure out which appliance bundle we wanted to purchase late yesterday. She was so patient in helping us compare models and pricing, there was a little bit of computer issues entering what we needed(which we all know can be very frustrating) but she did her best to get it resolved as quickly as she could so all got entered accurately but promptly. She chatted with us as she worked making it a very positive experience! Thank You again, Patti! Karin & Nate
Since this store first opened they have come around full circle. Every project we have hired them to do for us has been spotless. There was a little miscommunication with the luxury flooring as far as them having it sitting when it was suppose to be delivered but that was all worked out and they got us moved up with their installers. We had GS Flooring which is their sub contractor for flooring they use. We had our bathrooms done years ago and now finally got the rest of our first floor completed and it absolutely looks fabulous!! The crew with GS Flooring was so fantastic!! Cannot honestly say enough about them! The guys worked hard and were completely done in 2 days... read full review
I've been struggling with a handful of HD's due to customer service and lack of personnel knowledge but this location seems to be the opposite. Being a new homeowner in the area, these guys have been a great source of help. Special thanks to Norm for his kind and friendly demeanor and willingness to always lend a hand. He alone is one of the reasons we continue to come back.
Just wanted to give a shout out to Patti in the Appliance Section of the Bolingbrook Home Depot. She helped us figure out which appliance bundle we wanted to purchase late yesterday. She was so patient in helping us compare models and pricing, there was a little bit of computer issues entering what we needed(which we all know can be very frustrating) but she did her best to get it resolved as quickly as she could so all got entered accurately but promptly. She chatted with us as she worked making it a very positive experience! Thank You again, Patti! Karin & Nate