I came to this location twice. Once with two torn rotator cuffs and now with my arthritic knees. The therapists are professional, personable and they get results. My shoulder now works without surgery and I walk much freer and with less pain. Pretty good for 73!
Mar 2023
Athletico in Bolingbrook is the most amazing company! Both my husband and I have been clients here. I, myself, have had many physical issues to overcome so I've been a long time client. My Therapist, Jennifer Dotter, has been a Godsend for me. I have made tremendous strides due to her amazing skills to understand my issues, design a plan specific for me, explain the exercises and what we are accomplishing. She has pushed me to succeed by being my biggest cheerleader! She has given me best place prices for purchasing duplicate equipment for me to use at home. The entire office is professional and friendly, including the front office staff as you enter. They call you by your first name, they remember you, and they make you feel as if your home. If you ever need physical therapy, this is the place to go.
Dec 2021
I've had two knee replacements and had to use a different physical therapy provider for each knee as the first one closed due to COVID-19. They were both very good, but my new insurance caused me to change again for an unrelated knee injury. A therapist from the second provider recommended Athletico in Bolingbrook. I sent a request for an appointment through Athletico's website and a therapist from the Bolingbrook location called me in less than an hour. We discussed my needs and scheduled an assessment session, and five additional sessions during the call. Their prompt action and follow through gave me a great first impression. When I arrived for my assessment, they were very friendly and organized. The facility was clean and spacious, with plenty of machines and equipment. It took me about 10-15 minutes to complete their new patient forms, some electronic and some paper. This is one area they could improve by making this available to be filled online before the appointment. I met with the therapist that had called me, completed the initial assessment, and started the therapy. She did a great job of explaining what we would do to address my problem, answered my questions, and discussed any concerns I had. She was knowledgeable and professional, with a friendly, welcoming demeanor that got me focused on my therapy vs being in a new facility with people I didn't know. I worked with other therapists and staff members at Athletico Bolingbrook, and found them to be equally friendly, knowledgeable, and professional. My issue could not be resolved by physical therapy and required surgery. After the surgery, I needed to immediately start physical therapy every day for two weeks. Without hesitation, I contacted Athletico Bolingbrook and scheduled my sessions. Everyone has been very encouraging and I'm making great progress. I will gladly recommend Athletico Bolingbrook to family and friend for their physical needs.
I came to this location twice. Once with two torn rotator cuffs and now with my arthritic knees. The therapists are professional, personable and they get results. My shoulder now works without surgery and I walk much freer and with less pain. Pretty good for 73!
Athletico in Bolingbrook is the most amazing company! Both my husband and I have been clients here. I, myself, have had many physical issues to overcome so I've been a long time client. My Therapist, Jennifer Dotter, has been a Godsend for me. I have made tremendous strides due to her amazing skills to understand my issues, design a plan specific for me, explain the exercises and what we are accomplishing. She has pushed me to succeed by being my biggest cheerleader! She has given me best place prices for purchasing duplicate equipment for me to use at home. The entire office is professional and friendly, including the front office staff as you enter. They call you by your first name, they remember you, and they make you feel as if your home. If you ever need physical therapy, this is the place to go.
I've had two knee replacements and had to use a different physical therapy provider for each knee as the first one closed due to COVID-19. They were both very good, but my new insurance caused me to change again for an unrelated knee injury. A therapist from the second provider recommended Athletico in Bolingbrook. I sent a request for an appointment through Athletico's website and a therapist from the Bolingbrook location called me in less than an hour. We discussed my needs and scheduled an assessment session, and five additional sessions during the call. Their prompt action and follow through gave me a great first impression. When I arrived for my assessment, they were very friendly and organized. The facility was clean and spacious, with plenty of machines and equipment. It took me about 10-15 minutes to complete their new patient forms, some electronic and some paper. This is one area they could improve by making this available to be filled online before the appointment. I met with the therapist that had called me, completed the initial assessment, and started the therapy. She did a great job of explaining what we would do to address my problem, answered my questions, and discussed any concerns I had. She was knowledgeable and professional, with a friendly, welcoming demeanor that got me focused on my therapy vs being in a new facility with people I didn't know. I worked with other therapists and staff members at Athletico Bolingbrook, and found them to be equally friendly, knowledgeable, and professional. My issue could not be resolved by physical therapy and required surgery. After the surgery, I needed to immediately start physical therapy every day for two weeks. Without hesitation, I contacted Athletico Bolingbrook and scheduled my sessions. Everyone has been very encouraging and I'm making great progress. I will gladly recommend Athletico Bolingbrook to family and friend for their physical needs.