About OSF St. Joseph - Outpatient Lab

OSF St. Joseph - Outpatient Lab is praised for its excellent staff, who provide top-notch care and treat patients with compassion. The teams are collaborative, attentive, and include patients in their care, with timely responses and helpful charts. However, some reviewers have had negative experiences in the emergency department, citing a lack of proper medical training and compassion from some physicians. Despite these issues, the rest of the building is great, with wonderful nurses and a helpful approach to patient care.

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Reviews for OSF St. Joseph - Outpatient Lab

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May 2024
The staff in the ambulatory department are simply amazing. They were definitely top-notch and treated my daughter like gold with her surgery today. They all went above and beyond. Thank you soooo much!!!
Feb 2024
Most of the nurses are wonderful. However, the physicians seem to lack proper medical training, and have a lack of compassion as well. At least in the ED, that is. The rest of the building is great! The ED physicians failed to acknowledge/recognize seizures, that I thought was my losing consciousness at the time. I also had an awful infection that they denied, despite climbing WBC. I could have died if it weren't for my obgyn saving my life with antibiotics. The ED physician tried to get me to drink lidocaine for my stomach, when there was no evidence to suggest a stomach problem. the ED physician told me "I don't need Facts or Evidence, I use my Expertise!" I didn't know that's how they teach them in medical school. 🤔 edit to add: Notice how the only reviews on here that are "recommendations" are mostly spam posts? 🤔 Lots of negative posts from real people. Not many real positive experiences! But beware, because Carle Bromenn ED treated me even worse! Thank God my obgyn saved my life!