Thank you Hermes for getting me in the same day. The HVAC technician (Pat) was friendly and professional. He let me know that my compressor was not working. The cost was affordable to diagnose the problem. He let me know that Hermes could order the condenser unit or a/ac unit. I just want to say thank you for working me in your schedule.
August 2024
My assigned technician Pat was able to fit my cooling issue into his schedule on the same day I called in and I have cold air again for a reasonable price after just a few hours total. He was able to give accurate time estimates on work as soon as he knew what process was next, clearly explained the problem found and the fixes implemented, and was able to answer all of my billing questions up front. Thanks for the speedy and straightforward service!
August 2024
Oh my goodness….Bill can navigate chaos and still do a great job AND keep me informed about what shape our furnace and AC are in….. what to expect in the future….so appreciate this!!
Thank you Hermes for getting me in the same day. The HVAC technician (Pat) was friendly and professional. He let me know that my compressor was not working. The cost was affordable to diagnose the problem. He let me know that Hermes could order the condenser unit or a/ac unit. I just want to say thank you for working me in your schedule.
My assigned technician Pat was able to fit my cooling issue into his schedule on the same day I called in and I have cold air again for a reasonable price after just a few hours total. He was able to give accurate time estimates on work as soon as he knew what process was next, clearly explained the problem found and the fixes implemented, and was able to answer all of my billing questions up front. Thanks for the speedy and straightforward service!
Oh my goodness….Bill can navigate chaos and still do a great job AND keep me informed about what shape our furnace and AC are in….. what to expect in the future….so appreciate this!!