Great experience from the start of the estimate process to the completion of the install! Rob was prompt for the measurement. We did not expect the process to be so seamless! The estimate was completed and explained to us by the next day. He not only met my other estimate, but beat them by a significant amount. The installation took place on the day and time promised! The installers were very professional and skilled! The complete experience was a 10 out of 10, each step in the process. Thank you Rob and each installer!
May 2024
Customer service is the primary driver for my purchasing decisions, and it can be difficult to find quality service at retail. Thankfully, Flooring Depot still values its customers and it shows.
The experiences I had in competitors' showrooms and in the big box stores were the complete opposite of my experiences at Flooring Depot. Bethany is GREAT! She is very knowledgable and patient and she makes the process of exploring flooring options easy.
While costs can fluctuate retailer-to-retailer, the respect and kindness that the Flooring Depot team shows at every turn does not carry a price tag. I highly recommend making it your... read full review
April 2024
Rob and his crew were easy to work with. We weren’t sure exactly what we wanted to do but he showed us different options and we could tell right away we wanted to work with Flooring Depot. The job was completed when they said it would be and the installer was great! Couldn’t be happier with our new flooring, highly recommend!
Great experience from the start of the estimate process to the completion of the install! Rob was prompt for the measurement. We did not expect the process to be so seamless! The estimate was completed and explained to us by the next day. He not only met my other estimate, but beat them by a significant amount. The installation took place on the day and time promised! The installers were very professional and skilled! The complete experience was a 10 out of 10, each step in the process. Thank you Rob and each installer!
Customer service is the primary driver for my purchasing decisions, and it can be difficult to find quality service at retail. Thankfully, Flooring Depot still values its customers and it shows.
The experiences I had in competitors' showrooms and in the big box stores were the complete opposite of my experiences at Flooring Depot. Bethany is GREAT! She is very knowledgable and patient and she makes the process of exploring flooring options easy.
While costs can fluctuate retailer-to-retailer, the respect and kindness that the Flooring Depot team shows at every turn does not carry a price tag. I highly recommend making it your... read full review
Rob and his crew were easy to work with. We weren’t sure exactly what we wanted to do but he showed us different options and we could tell right away we wanted to work with Flooring Depot. The job was completed when they said it would be and the installer was great! Couldn’t be happier with our new flooring, highly recommend!