Valhalla-Gaerdner-Holten Funeral Home & Valhalla Gardens

Valhalla-Gaerdner-Holten Funeral Home & Valhalla Gardens of Memory, located in Belleville, Illinois, support families in the St. Clair County area with funeral and burial arrangements. The funeral home and cemetery work together, making it convenient for families to handle all their needs in one place. Michael from the funeral home is highlighted for his exceptional assistance during the funeral planning process. He is praised for making the experience easy and stress-free, even when planning one's own funeral. By arranging everything in advance, families can avoid making difficult decisions during their time of grief, and a catered meal is provided after the funeral. Timothy is also commended for his outstanding customer service and attention to detail. He helped a family stay within their budget and followed up to ensure all arrangements were taken care of. Additionally, Timothy filled jewelry with the deceased's ashes, providing a meaningful keepsake. Staff kindness, compassion, and professionalism are also noted during a challenging time for a family. Despite some challenges with TV equipment playing a USB stick with pictures, the staff is recognized for their efforts to work around the issue and provide excellent customer service. Overall, the staff at Valhalla-Gaerdner-Holten Funeral Home & Valhalla Gardens of Memory are highly regarded for their professionalism, compassion, and commitment to serving families during difficult times.