“NEC Technology staff was very responsive to each of my inquiries over the last month and got our refrigerator designated as unrepairable as quickly as they could. The warranty held things up at every turn and provided contradictory information from one call to the next as I had to follow up repeatedly to get updates. NEC was quick to help me understand the process and resend documentation to the warranty when the warranty lost track of it. I appreciate all they did to get us through this process quickly.“
“Great customer service & knowledgeable of his trade. Thanks for sending Tim, I would recommend him for his services.“