We had a issue where the Chlorine was not being pumped into the cylinder. The customer service representative had one of the service Techs call me on Saturday morning. Just in case we weren't able to solve the problem over phone we set up a service call for Thursday. Saturday morning the tech called, as promised, and he talked me through various scenarios of might be the problem, in the end his suggestion was to turn off the pump and wait for the Service Technician on Thursday. Technician, Zach called with an arrival time. He located the problem, repaired it and also did our yearly maintenance, saving us another service charge in October. Customer Service in our... read full review
March 2024
Don does my annual servicing of my equipment and does a phenomenal job, I purchased a few years ago now and am so pleased by the professional job done as well as the products both my water softener and hot water heater are great!
March 2024
We needed a solution for our issues with the water that we get from our well. Anthony sold us what we believe will be a great system and Taylor and James were a pleasure to work with during the install. They were quick, professional, took great care not to damage the carpet as it was a messy day, and took time to explain in detail how the system worked. Everyone at Angel Water has been a pleasure to work with so far and it was great to have folks install the system that obviously take pride in their work!
We had a issue where the Chlorine was not being pumped into the cylinder. The customer service representative had one of the service Techs call me on Saturday morning. Just in case we weren't able to solve the problem over phone we set up a service call for Thursday. Saturday morning the tech called, as promised, and he talked me through various scenarios of might be the problem, in the end his suggestion was to turn off the pump and wait for the Service Technician on Thursday. Technician, Zach called with an arrival time. He located the problem, repaired it and also did our yearly maintenance, saving us another service charge in October. Customer Service in our... read full review
Don does my annual servicing of my equipment and does a phenomenal job, I purchased a few years ago now and am so pleased by the professional job done as well as the products both my water softener and hot water heater are great!
We needed a solution for our issues with the water that we get from our well. Anthony sold us what we believe will be a great system and Taylor and James were a pleasure to work with during the install. They were quick, professional, took great care not to damage the carpet as it was a messy day, and took time to explain in detail how the system worked. Everyone at Angel Water has been a pleasure to work with so far and it was great to have folks install the system that obviously take pride in their work!