Service Plus Heating & Cooling

Service Plus Heating & Cooling, based in Aurora, IL, is a family-owned business that has been providing HVAC services since 2011. They prioritize customer satisfaction, delivering great service, unbeatable value, and dependable workmanship. The company's dedicated HVAC technicians are known for their fast response times and expert advice, helping clients save on energy costs and maximize efficiency. Upon encountering a heating issue, a customer experienced their quick response, with a technician arriving within an hour. The technician was respectful, quick, and informative, ensuring the customer was aware of every action taken. As a result, the customer expressed their intention to share the company's information with others. Another customer had a positive experience with technician Eduardo, who was outstanding in diagnosing a furnace heater issue. Eduardo was friendly, polite, and thorough, resolving the problem and double-checking everything before leaving. However, there was an instance where the AC couldn't be used because it needed to be emptied of refrigerant, which couldn't be refilled during colder months. Although the technician didn't fix the AC immediately, the company added an extra year of warranty to address the situation and promised to return in the spring. Despite the minor inconvenience, the customer still perceived the company as caring and chill. In conclusion, Service Plus Heating & Cooling offers exceptional HVAC services, characterized by great value, quick and respectful technicians, and a commitment to customer satisfaction. They are a trusted choice for heating and cooling solutions in Aurora, IL.