Great experience, worked with Markus for several device problems...2 dead laptops, 2 cameras with issues, camcorder tape transfer issues and cloud support. He's awesome! Delivered on everything, and we now have 2 working laptops, 2 working cameras, know how to transfer our old tapes and which cloud to use. Couldn't be happier. Thank you, Markus!! :)
May 2022
This is a difficult time to replace a desktop computer due to an extreme lack of inventory, but Best Buy had one that will meet our needs and then some. I hesitated on the purchase a few days and lost the sale price but was able to get the last one in stock of what I had been looking at. That said, my purchase was made with the help of the Geek Squad tech manager (if I remember correctly!) Cielo R. and the experience was a pure delight! This young lady was well versed in all aspects of the specs on the chosen model and very specifically answered all of my questions and concerns regarding the product. It was so refreshing to talk with a sales person in a computer/tech... read full review
January 2022
Great experience, worked with Markus for several device problems...2 dead laptops, 2 cameras with issues, camcorder tape transfer issues and cloud support. He's awesome! Delivered on everything, and we now have 2 working laptops, 2 working cameras, know how to transfer our old tapes and which cloud to use. Couldn't be happier. Thank you, Markus!! :)
Great experience, worked with Markus for several device problems...2 dead laptops, 2 cameras with issues, camcorder tape transfer issues and cloud support. He's awesome! Delivered on everything, and we now have 2 working laptops, 2 working cameras, know how to transfer our old tapes and which cloud to use. Couldn't be happier. Thank you, Markus!! :)
This is a difficult time to replace a desktop computer due to an extreme lack of inventory, but Best Buy had one that will meet our needs and then some. I hesitated on the purchase a few days and lost the sale price but was able to get the last one in stock of what I had been looking at. That said, my purchase was made with the help of the Geek Squad tech manager (if I remember correctly!) Cielo R. and the experience was a pure delight! This young lady was well versed in all aspects of the specs on the chosen model and very specifically answered all of my questions and concerns regarding the product. It was so refreshing to talk with a sales person in a computer/tech... read full review
Great experience, worked with Markus for several device problems...2 dead laptops, 2 cameras with issues, camcorder tape transfer issues and cloud support. He's awesome! Delivered on everything, and we now have 2 working laptops, 2 working cameras, know how to transfer our old tapes and which cloud to use. Couldn't be happier. Thank you, Markus!! :)