Franzen Heating & Cooling

Franzen Heating & Cooling, located in Aurora, IL, is known for their exceptional customer service and expertise in the heating and cooling industry. They have been serving the Aurora, Oswego, Plainfield, Naperville, Sugar Grove, and surrounding Kendall County area since 2007, specializing in the installation, sales, and repairs of air conditioning units and humidifiers. One customer had a great experience when their heat went out on a weekend. Tony, a technician from Franzen, came out the same day, even on a Sunday when other companies were not available. He was professional, thorough, and able to diagnose and give an estimate for the repair. The service was performed the next day, and the customer was very satisfied with the communication and the work done by Logan. Another customer highlighted the knowledgeable and efficient staff who provided detailed information about the products and services. They appreciated the options given for replacing a blower motor or getting a new furnace, and the technician's ability to use the same gasket for the motor replacement, saving them money. In summary, Franzen Heating & Cooling is a reliable and customer-oriented business that puts their customers' needs first, offering high-quality service, detailed information, and cost-effective solutions.