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Shane arrived with his son assisting during a very stressful time, fixing a leaking faucet with stuck shut-off valves after an improper washer installation by a big-box company resulted in extensive water damage to the home while I was trying to move in. He was very pleasant and polite, tolerant of my difficulty and high stress level, and was able to come in a very tight time frame between water mitigation and claims adjuster before restoration. So grateful for his services!Service: Faucet repair
This was an incredible experience. I've used several businesses and this is well worth the money. I will most definitely be using them again!Service: Deep clean
He went out of his way and drove down and met us on a Sunday to get some hay, great customer service. We appreciate it.
I recently had the unfortunate need to call Insight Restoration around 9:30 p.m. There was an incident that resulted in our toilet being completely knocked over, water everywhere (though we got it turned off and cleaned up as quickly as possible) and potential floor damage. I honestly didn't know who to call for such a thing and a friend recommended them.
I spoke with Shelly, who was so kind and sweet. She even reassured me that the incident was not my fault, as she said, I can't be everywhere all the time. It really did touch me that she would say that. I explained all that happened and she called their mitigation supervisor and then called me back to let me know that Adam would be out by 10 a.m. the next day. (We opted to wait overnight to save money and she didn't pressure me in any way to try to get the work done in the night!)
Adam came and checked everything and determined that there was no real need for any repairs other than the toilet getting a new flange and being reset. Shelly gave me a list of plumbers they recommend and by 3 pm, we had someone from Pipe Dreams here who had us up and running in an hour. I'm sad I didn't get his name, as he was great as well.
Pipe Dreams invoice was beyond reasonably priced and Insight Restoration chose not to charge us at all. I am incredible grateful for all of their help and kindness during a very stressful time for me. Should the need arise in the future, they will be first on my list as well as Pipe Dreams!
I think you'll be able to tell which picture is before and which is after. :)
Absolutely the best! Having been duped by previous HVAC companies before, I must say I was I was skeptical from the get-go. Thankfully, that was not the case with Trademark! Taylor was top-notch! He was pleasant, professional, patient with my questions and skeptism and highly experienced in his profession. He fully serviced my furnance, AC unit and checked my hot water expanison tank.Thankfully, he did, because he discovered a defect in my expansion tank which he showed me. If left unchecked, it would have caused a significant problem in the near future. I was so impressed with Taylor and Trademark, that I texted my son and encouraged him to make an appointment for service. He texted me back - "Yes, they already service my equipment. Taylor has come out to my home". Lol. Thank you Trademark and Taylor for excellent work and consumate customer service!
This place has some of the most wonderful people working here. Convenient to access from HWY 95 and filled with a great assortment of snacks and drinks.
Very wise man.Listens and make suggestionsSmart, careful. Very talented and DOES WHAT HE SAYS!