Retro Restoration

Damage Restoration, Environmental Abatement

3624 E Newby St STE 107, Nampa, ID 83687

Reviews for Retro Restoration

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  • Aug 2024

    Retro Restoration is a business that specializes in property restoration, including water damage cleanup, mold remediation, and asbestos removal. They operate in Nampa Idaho, Meridian, Boise, Eagle, Caldwell, Star, Middleton, and the surrounding areas, and offer 24/7 live calls with a promise to be at your door in 60 minutes or less. They directly bill insurance companies and provide free water damage assessments. Their technicians are certified, trained, and experienced, and are known for their professionalism, friendliness, and respect for customers and their homes. They go above and beyond to ensure that the customer's home is not only restored but also left clean and tidy. In one instance, a technician named Carson was praised for his exceptional service. He made sure to close doors to keep pets safe, re-hung a shower curtain rod, replaced a toilet paper holder, moved appliances to clean up drywall, fixed paint issues, and cleaned up after himself. Retro Restoration has also been praised for their prompt response to emergencies, such as a drain system overflow that affected multiple rooms, and a leak under a kitchen sink that caused significant damage. They took immediate action to demolish, expose, and dry out the structure, and only began restoration efforts when it was drier than industry standard. Their employees and sub-contractors are highly skilled, professional, personable, communicative, and respectful. They are able to accurately advise customers on the restoration process, and keep them informed on the progress of the project. Overall, Retro Restoration is a reliable and trustworthy business that provides high-quality restoration services, and goes the extra mile to ensure customer satisfaction.

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

 on-site services accepts credit cards