Excellent care, the staff is amazing and obviously love what they do. I've unfortunately had some health issues and Lake Shore helped with Augustus-Gus through my numerous appointments and hospital stay. At drop off he is always so excited and comes home ready to relax a bit. I love that the staff all know his name and welcome him. This facility is clean and well managed.
August 2023
I love the staff and so does my reactive dog. Every time I go to pick him up all the staff come to say bye to him and he never wants to leave. The place can be quite loud but my dog seems to do very well with the staff. My only gripe is that it’s nearly impossible to reach anyone by phone. I recently tried more than a half dozen times per day for over 2 weeks before I finally reached someone and I left 3 or 4 voicemails that went unreturned. I currently can’t get ahold of anyone either nor get voicemails returned. Up until a year or 2 ago I never had any issues with either.
July 2023
Our dog loves Lake Shore! He has so much fun playing with other dogs and he is always tired and happy when we come to get him! They do a great job and clearly they love what they do.
Excellent care, the staff is amazing and obviously love what they do. I've unfortunately had some health issues and Lake Shore helped with Augustus-Gus through my numerous appointments and hospital stay. At drop off he is always so excited and comes home ready to relax a bit. I love that the staff all know his name and welcome him. This facility is clean and well managed.
I love the staff and so does my reactive dog. Every time I go to pick him up all the staff come to say bye to him and he never wants to leave. The place can be quite loud but my dog seems to do very well with the staff. My only gripe is that it’s nearly impossible to reach anyone by phone. I recently tried more than a half dozen times per day for over 2 weeks before I finally reached someone and I left 3 or 4 voicemails that went unreturned. I currently can’t get ahold of anyone either nor get voicemails returned. Up until a year or 2 ago I never had any issues with either.
Our dog loves Lake Shore! He has so much fun playing with other dogs and he is always tired and happy when we come to get him! They do a great job and clearly they love what they do.