Open 24 today
10623 N Government Way, Hayden7AM - 3:30PM
2955 W Dakota Ave, Hayden“What a great experience. The job was done professionally, the guys answered my nosy questions and explained what they were doing. I would hire them again in a heartbeat.“
Open 24 today
11889 N Tracey Rd, Hayden“We had a sudden and serious backup in our basement shower. This isn't the first time it has happened but it was definitely the worst. Matt from Rooter Guys came out and gave us suggestions as to why this is happening. We made the decision, upon his recommendation, to replace our downstairs toilet with a toilet that has a pressure flush. He gave us suggestions on the type of toilet and what toilets have the best ratings. In the end we decided to replace all of the toilets in our house plus one sink. Matt and Josh came out to do the replacements for us. They worked so hard and were very conscientious about protecting their workspace and our property. We are so grateful for their knowledge and would not hesitate to use Rooter Guys again for any plumbing needs.“
7AM - 4PM
652 W Buckles Rd, Hayden“Always very helpful and Autumn in the office is amazing! Loved working with Jeff and Kevin.“
“The plumber, Evan did a great job installing our new water filtering system. We were happy with the options and different set-ups he presents us and are happy with the finished product. He even came back to move over one of the water filters a little that was too close to the appliances.
I did have some issues with communication on receiving quotes and knowing what the plumber was going to do. I was trying to get our radiant floor water tank serviced by them (which Evan said he could do -then it turns out they can't service those). I had also tried to get our faucets installed, initially I called in to speak to the receptionist and she made it sound like that wouldn't be a problem and Evan could do that when he was there to install the water filter system. But when he was there to install the water filter system, he said he had no idea about the faucets. Finally after some emails we got a quote for the faucets (4 faucets) $1500, which seemed like a lot for just bathroom faucets, they don't even have separate Hot & Cold handles.
Overall we're happy with the work that was done. I just wished the communication had been better by the company. And I'm sure glad they did give us a quote before installing the faucets because I never would've guessed it would cost that much!“