Brody was a very friendly and informative young man. He took his time finding the problem and stayed to make sure the problem was actually gone. We enjoyed having him work on our toilet and we won't hesitate to ask for him if we need his assistance again.
October 2024
After purchasing a new home, within 4 days, the drains were clogged. Zoom was fast to respond to the call. This was a tough one! snaking alone wasn't getting it done (I'll spare the details.. but I'm an engineer and serious DIY guy.. so I know they were on the up-and-up). Zoom (Todd and Brody) were TENACIOUS at working a solution. We discussed various options. They worked long hours and were very pleasant to deal with at all points in the process. After a positive outcome, I was quite happy at the cost given the time that was spent. I'd happily work with them again.
September 2024
The technician that helped me was Brody. He was very polite and professional. Explain things to me so that I could understand them. I would recommend Brody since he's the only one I know. Staff that I spoke to when I called in we're very nice also
Brody was a very friendly and informative young man. He took his time finding the problem and stayed to make sure the problem was actually gone. We enjoyed having him work on our toilet and we won't hesitate to ask for him if we need his assistance again.
After purchasing a new home, within 4 days, the drains were clogged. Zoom was fast to respond to the call. This was a tough one! snaking alone wasn't getting it done (I'll spare the details.. but I'm an engineer and serious DIY guy.. so I know they were on the up-and-up). Zoom (Todd and Brody) were TENACIOUS at working a solution. We discussed various options. They worked long hours and were very pleasant to deal with at all points in the process. After a positive outcome, I was quite happy at the cost given the time that was spent. I'd happily work with them again.
The technician that helped me was Brody. He was very polite and professional. Explain things to me so that I could understand them. I would recommend Brody since he's the only one I know. Staff that I spoke to when I called in we're very nice also