Snake River Veterinary Center Pa: Woodcock Marijeanne DVM

Oct 2023

I made an appt in person for my cat and dog for wellness exams for the following week. I had to pre-pay a deposit of $60 each! Ridiculous! Unheard of! Why!?! I then had to call a couple days later for an earlier urgent care appt for my 15 year old cat when her health deteriorated. Upon checking in and doing the paperwork, a vet tech (I assume--no one introduces themselves there) asks me about her symptoms and jots down notes in the margin of the form (!) And then asks me if I would want her euthanized while she's in the back with her. I immediately told her "No!" I was not allowed to be with her for their initial intake exam. Very discompassionate! I was told I would be called by the vet after an hour or more, as this is how they process their urgent care "drop off" animals! I had already waited 24 hrs to get that opening as they couldn't see her the day I called. (If they had been able to see her right after I'd called, it would've been another $95 emergency fee)! As it turned out, I was recommended to have her euthanized again after returning a couple hours later. And finally meeting the vet, a very impersonal, unfriendly and non-empathetic young female, after blood work and exam, euthanasia was again subtly pushed. Still no diagnosis. Just best guesses. I eventually left my precious kitty with them again for a few more diagnostic tests and returned at the end of the day, my 3rd visit, to learn in person the results and to see my kitty cat. Still no diagnosis or prognosis or recommended care protocol was given. I left her there overnight to get hydrated, to be given antibiotic (and an anti-nausea med even though there wasn't any vomiting but she'd stopped eating). After the phone call the next morning, 24 hrs later(!) there was still no diagnosis, no prognosis. Just repeated nuances that they didn't know what was wrong with her, other than old age and they could do more tests or supportive care but their best approach would again be putting her down. I removed her from that place and brought her home. I will NEVER take another animal there for any reason! The entire staff that was encountered there, except for Jenna, were discompassionate and certainly money-driven! I had to prepay her 2 day hospital stay and then ask for a refund when I took her out of the place after 1 night. What a wretched experience. They need to shut down their money machine and find more suitable work for themselves. Like washing dishes or cleaning houses... Awful place!

Oct 2022

I'm from out of town and was visiting family when my little wing man Buddy the adventure mutt, a 16 lb poodle mix had an issue that was concerning to me. I was elated that we able to get a same day appointment. The entire staff was friendly and made Buddy and I feel right at home. Our veterinarian was Dr Alicia Ewing. Dr Ewing was very knowledgeable taking the time to explaining Buddy's condition and what the corrective action would be. Within a few days Buddy was back to normal, fully healed and off looking for his next adventure. :-) Many thanks to Dr Ewing and the rest of the staff. Highly recommended.

Mar 2021

I really like the people here, so kind and empathetic. These people are animal lovers and you can really tell. I know the majority of them do the job because of their love of animals, not for the money. Vets and Vet Techs have a very high risk of depression and suicide. One of my friends is a vet tech for a major animal hospital in California, she sends me many articles on the subject. It's sad. And Vet's often get a bad rap due to their rising costs, they need to offset the cost of insurance much of it due to protect themselves from being sued. With that being said they got four of the five stars because the majority of their products are marked up so high I can get them online for a lot cheaper (example a 3in1 flea tick for $30 vs $20). If they brought the in-house prices down to be more comparable I would certainly buy from them first.