Kootenai Clinic Internal Medicine - Coeur d'Alene

This clinic does not accept new patients. If you are trying to be seen sometime this year, go elsewhere. They are aware that many databases have them listed as a current provider option, but they have chosen (for over 2 years) to not update their information. The staff who answers the phone claim that it isn't their fault that the bad information is out there. It is. They do not care about wasting patient's time and energy.

DO NOT GO TO DR. BERSTCH. Dr. Rebecca Bertsch was the worst experience of my medical life and I am 27, and have been sick since age 4. She pushes whatever the FDA is seeking to her, and ignores your complaints when it’s not working by just upping the dose-age. Then, she takes 6 weeks between appointments because she is so busy while you’re suffering in the meantime. When you get back, she will just change your dose again, or switch to a different drug she gets paid to prescribe. She does not listen to your needs or if you know what medications have worked for you in the past. In fact, she could have killed me when I was in the hospital with blood clots in my lungs,... read full review

Dr. Bertsch is incredible, and her scope of knowledge is impressive. Not only is she an excellent Dr., but she is easy to talk to and work with. Her PA, Amy and her Nurse Jordan are just as amazing, and the entire staff has always been courteous and responsive when I call or come in. Cannot recommend the enough!