Heritage Health, West Park Place, Coeur d'Alene, ID

Like our entire area, Heritage has grown too fast and the quality of care has gone down severely. You need to trust your healthcare providers and I no longer do. Communication is a nightmare. Calling in feels similar to a call center. It seems impossible to contact a nurse or doctor, using the patient portal is even worse. They say someone will contact you after 3 days, I've gone nearly 2 weeks before getting a reply, IF I GET A REPLY AT ALL. I was an advocate for HH, offering affordable health care in our area is desperately needed but I would not recommend them any longer. The staff complications, lack of communication, and most importantly a concern for their... read full review

Finally found someone who treated me like a human!!! Zane Kloeckl was beyond amazing!! i haven’t had great experiences here like many people… last year i told myself i wasn’t ever going back, but i heard great things about Zane so i gave him a shot! he was beyond awesome! he sat down from his busy day and listened!! So thankful to have found him!

Dr. Russell and her assistant Saara worked on my teeth today and have worked on them before, they always make sure I am comfortable and in the least amount of pain possible, they have fixed some of my teeth that were thought to be unfix able, they are always nice, jovial and fun to be around, I feel like they really care about the health of my teeth and have been flexible in getting me in on appointments even with my tight schedule. I would recommend Heritage dental to anyone looking for a good dentist that will take care of their dental needs.