Reviews for High Ground Electric
Write a reviewFrom High Ground Electric
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.4/5 BBB: A+ Nextdoor: 6 ❤️High Ground Electric
2630 ID-21, Boise
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My husband installed a new hot water heater last month at our cabin in the mountains and the breaker suddenly tripped. We contacted High Ground Electric on a Saturday, and Todd was able to assist getting the problem resolved via a series of photos and texts!! We will definitely be calling Todd at High Ground Electric to help us with our other electrical issues once the snow melts in the spring!Service: Electrical wiring repair
I had an issue with a gfci breaker tripping all of a sudden. Of course it happened at 10:30 pm on a Friday night. I looked up these guys and it said 24 hour service, so i gave them a ring. The gal that answered the phone was friendly and awesome, told me she would have Todd call me right back to help out. Within about 5 minutes, Todd called me back and was able to help me find a bad outdoor plug in that was tripping my gfci in my master bath. I would recommend them to anyone without any question. I will also be using them from now on when i have any issues with my electrical. I offered to compensate him for his time on the phone (about 20 minutes or so) but he refused. Thanks Todd for the awesome service and friendly help on a late Friday night!
High Ground Electric (great name given high grounding is an electrical term) came to do the troubleshooting on an electrical problem in our home through the serendipity of another electrician who was recommended by a trusted source being too busy to do the work and they, in turn, highly (no pun intended) recommended this business. We had an excellent experience with the electricians (two on the first visit) when they came to troubleshoot the problem and discuss options to resolve it and then returned (one this time) to do the work on the selected option. We so appreciated the discussion of options because my husband and I have had four custom homes built in the last 28 years and except for this one in Idaho, all of the previous great experiences with the builders and electricians and so we have learned from the previous electricians enough to understand options when presented. It takes time for licensed electricians to present options and we value that they took that time and their recommendations and also that they listened to us for what we were trying to accomplish in correcting the original problems. We also valued the care with which they did the follow up work to implement the solution to the problem. If there was a teensy hitch in the giddeyup it was some confusion in their administration of the scheduling of the follow up appointment, but things happen in that regard when people are busy. The important thing is when the scheduling snafu was resolved, and it was resolved quickly, the work was top caliber. We would trust High Ground again to do any kind of electrical work for us. And here is another great thing, both electricians were such nice men, in addition to being expert in what they do, and when the job was all done the man doing it thanked my husband for his time! Imagine that...it was we who felt they were the ones who should be getting the thanks. I notice Yelp shows this same business in two different locations on Yelp, different only for the street address listed but it is the same business location. I'm going to take the time to post this review at both Yelp locations, and hope eventually Yelp will consolidate the reviews into one place.