This store is always prompt and never over bearing and have such a great diversity! I feel that's super important-also I can go to Ulta without have to compete with kids or teens for skincare, (it really is overly packed there for some kids just getting samples..)much calmer atmosphere than Sephora and really enjoy the helpfeom everyone!
November 2023
TLDR: Clean store, great customer serviceExperience today around 4:15 pm was overall excellent. After a few minutes of looking around the two of us were approached by who I later learned was Sasha/Sacha. She asked if we were finding everything alright. I had a question about combs which she answered confidently (it appears she really knows the store) and then followed up by checking the aisle. Then another question about online price versus in store price and another question about makeup applicators.We came in not necessarily looking like we belonged in Ulta (both no makeup, older comfy clothes). We were both treated with kindness and respect and as though our questions... read full review
October 2023
This Ulta is the best out of all the others in Des Moines. I have never had a bad experience here like I have at other locations. I went in to find a new face primer that would work on my skin and left with a new skin care routine that has really helped my skin! Thank you Lisa for your time and for being so kind! I am so happy with the improvement in my skin in just the last week! This is the only Ulta I will go to from now on!
This store is always prompt and never over bearing and have such a great diversity! I feel that's super important-also I can go to Ulta without have to compete with kids or teens for skincare, (it really is overly packed there for some kids just getting samples..)much calmer atmosphere than Sephora and really enjoy the helpfeom everyone!
TLDR: Clean store, great customer serviceExperience today around 4:15 pm was overall excellent. After a few minutes of looking around the two of us were approached by who I later learned was Sasha/Sacha. She asked if we were finding everything alright. I had a question about combs which she answered confidently (it appears she really knows the store) and then followed up by checking the aisle. Then another question about online price versus in store price and another question about makeup applicators.We came in not necessarily looking like we belonged in Ulta (both no makeup, older comfy clothes). We were both treated with kindness and respect and as though our questions... read full review
This Ulta is the best out of all the others in Des Moines. I have never had a bad experience here like I have at other locations. I went in to find a new face primer that would work on my skin and left with a new skin care routine that has really helped my skin! Thank you Lisa for your time and for being so kind! I am so happy with the improvement in my skin in just the last week! This is the only Ulta I will go to from now on!