The Iowa Clinic West Des Moines Campus

The Iowa Clinic West Des Moines Campus is recognized for its high-quality patient care and convenient location. It serves a wide area, including Waukee, Windsor Heights, Clive, Urbandale, Adel, and Grimes. As the largest campus of The Iowa Clinic, it offers a comprehensive range of services, including advanced medical treatments and plastic surgery through its Medical Spa. Patients have expressed appreciation for the compassionate and professional care they receive. Staff members, like the patient navigator and ultrasound technician, are noted for their kindness and educational approach. Medical professionals, including doctors, are praised for their thorough explanations and attentive bedside manner. Visitors report efficient check-in processes and prompt service during their appointments. Technicians are highlighted for their friendliness and patience, especially when assisting patients facing physical challenges. One patient shared a particularly touching experience where a technician helped with putting on shoes, demonstrating exceptional care. However, some patients have raised concerns about the clinic's merchandise return policy, specifically regarding a lack of refunds for items tried on, which can be frustrating. Overall, The Iowa Clinic West Des Moines Campus is commended for its supportive and timely care, making it a preferred choice for many seeking medical services in the greater Des Moines area.