Reviews for Little Dog Tech
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Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
on-site services no online appointments accepts credit cards
Ratings
Google: 4.7/5 Facebook: 3.8/5 BBB: A+ Nextdoor: 16 ❤️Little Dog Tech
5946 Ashworth Rd, West Des Moines
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Little Dog Tech is a full-service technical support company that helps both consumers and small to medium businesses with their IT needs. They offer a variety of services including server management, antivirus and security, software patching, online backup, and VoIP phone service. Customers have praised Little Dog Tech for their ability to keep businesses secure and their diligent and patient technicians. One customer, in particular, had a positive experience with a technician named Ed when they needed help with a tech problem. They were grateful for his help and patience. Another customer sought Little Dog Tech's assistance when they needed to replace their laptop and printer. They chose the company based on previous experiences and published ratings. They found Ed to be thorough, consistent in follow-through, and helpful. The customer appreciated the care and expertise demonstrated by the Little Dog Tech team, even for a small order. A third customer brought in a slow desktop PC, and the Little Dog Tech team identified the problem as the mechanical hard drive. The customer had to wait six business days for the work to be completed, but they were satisfied with the final result, as the new hard drive was much faster than the previous one. However, they suggested that the company could improve their communication to cut down on the time the customer was without their computer. Overall, Little Dog Tech provides excellent technical support and assistance, with diligent and patient technicians. They offer a range of services to help businesses and consumers with their IT needs, and customers have appreciated their care and expertise.