Johnson Controls Des Moines Office

Horrible company to work I do not recommend them at all. Needed a new fire system in our building and it took twice as long as it should have to install and we have had constant issues with parts not working. Their techs couldn’t diagnosis the issues with our system and had to keep reordered the same parts over and over. Customer service is terrible as well. Avoid if at all possible.

Their tradesmen seriously need to be retrained before being cut loose behind the wheel of their work vans. A Johnson Controls van tailgated me for nearly 10 miles, before deciding to fly around me going 70+ MPH in a 50 MPH zone. Incredibly unsafe and attempts to reach their local office directly were answered by an overseas call center that couldn’t care less.

So happy, I cried tears of joy. The only non-union fire alarm and fire sprinkler company available in Iowa. All of their people are fully licensed and super knowledgeable. A nice young man by the name of Ronald Rice is the most customer service oriented individual I have ever dealt with in my life.