About Roto-Rooter
Reviews for Roto-Rooter
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Roto-Rooter in Ottumwa provides prompt and effective service for drain and sewer issues. Customers praise the company for quickly resolving emergency situations, such as sewer backups, and for having knowledgeable and friendly technicians. While there may be occasional delays in scheduling, the receptionists are usually polite and helpful. The technicians arrive as promised and are described as nice, professional, and extremely helpful. Many customers highlight the excellent customer service, both in the office and from the technicians. Roto-Rooter is a reliable choice for anyone needing assistance with plumbing problems.
I've personally always went through Roto Rooter for all of my Plumbing needs.. I've sworn by you guys, until this year. On 4 different occasions earlier this year your guys came to work on my sewer, complete fail situation as I just Replaced the entire sewer system a month ago. BUT a new toilet that your guys installed was leaking. We had a recall about it, they said it was pressure from the sewer back up, toilet was fine. Okay, sewer is fixed and toilet is still leaking. To the point it's rotted out an entire floor and wall so light now shows through both and the mold damage is tremendous. Costing me further money on top of the $1000 I paid for your guys to not entirely...read full review
2 gentlemen came to the house today and did a super job! Very polite and friendly. They knew exactly what to do to fix our sewer problems. Would recommend them again if needed. The office girl that took our call was very polite as well.
Roto-Rooter has always been great to work with. Wonderful customer service in their office along with their technicians. Michael was knowledgeable, professional, and personable! Highly recommend! Thanks again for your assistance, especially during off hours!