MercyCare North Liberty - Family Medicine

Aug 2024

As a walk in clinic it was fine. Don't recommend for long term. I complained for years of persistent muscle weakness likely from prescribed statin. Only got a change in medication when another specialist recommended it. My pa recommended doing wall squats. Actually more than once. They erred in the new prescription, delaying it for 3 months. My annual physical was cancelled without calling me or giving me any explanation why. Pharmacy denied another diabetic medication stating I was no longer a patient there. That's fine as I'm definitely not, but would have appreciated a notice on that. I don't think they are concerned losing a patient/customer.

Jul 2024

My previous provider of years left recently and everything has been nearly impossible since then. My last appointment before she left, I was waiting in the lobby for an hour after my scheduled appointment time and the provider had to come out herself because there was no staff to assist.
I adored my previous provider and she was why I continued to come here even after moving, but since she left they have not been helpful at all.
I understand everyone has been understaffed since the pandemic, but I would not recommend this practice at this time.

Apr 2022

Dr. Taegert and his nurse Babs have been great for primary care over the past several years I have been a patient. I've never had to wait an excessive amount of time, staff is nearly all friendly and helpful, and the office is clean and bright.