About Mt Pleasant Heating Air Conditioning and plumbing.
Mt Pleasant Heating Air Conditioning and Plumbing is known for its excellent service and quick response times. They are honest, knowledgeable, and hardworking, completing jobs efficiently. Customers appreciate their follow-up calls and the quality of their work, especially for installations. With a strong reputation for reliability and customer satisfaction, they come highly recommended for heating and cooling needs. Recent reviews highlight their responsiveness, with one customer praising how quickly they responded when the furnace stopped working on a Saturday morning, diagnosing the problem and installing a new blower motor right away. The staff, including Sam, are described as super friendly, supportive, and dedicated to getting the job done, even working late if necessary. Customers also appreciate the thorough explanations provided about plumbing and HVAC systems, feeling well-informed after visits. Overall, the company is recognized for excellent service, professionalism, and making customers feel confident and supported.
Sam has come to our rescue twice, both unexpectedly on the weekends. If I could give 10 stars, I would. Great service, great advice and always a great job. Thank you so much! I cannot recommend enough!
Very unprofessional in service and customer relations. Would definitely go elsewhere. Was way overcharged, about $300 over estimate. I know an estimate is an estimate but if there are other charges and that much of an extra charge I think they should talk to you before they just do it. Also they left messes and did not clean up after themselves. When called to talk to them they were very rude and unprofessional. Was accused of saying things that were never said and was being talked down to like we were beneath them and didn't matter. On the same hand, I want say there was business also done in the past and they kept saying that they would come out and fix the situation that I had and numerous at times I tried to contact them and they said they would be out and they would never show. so unfortunately no matter how others feel I would never recommend this place again. I also did not give them a rating of five stars but for some reason even when I said no I would not recommend them the page did what it wanted to just FYI
Rich and his company do all my work. Rich has held his masters license for many years and i know firsthand he refuses to go cheap or take short cuts that will eventually hurt the property owner. His work is quality and done correct. They are always looking out for the property owner.