Sophia Nail & Spa

Sophia Nail & Spa offers a variety of professional nail care services, including manicures, pedicures, acrylics, gel polish, and dip powder. The business has received mixed reviews, with some customers sharing positive experiences while others have raised concerns. Many customers have praised the staff for being amazing, nice, and sweet. One customer highlighted a particular instance where a staff member assisted their grandma, who has Parkinson's, by holding her hand to help reduce shaking during the nail painting process. They noted that the staff's kindness extended to helping her to a seat and providing her with water without her needing to ask. The quality of the acrylic nails received high praise as well. Another loyal customer mentioned that they have been going to Sophia Nail & Spa for some time and found the staff to be super friendly and helpful. They appreciated how the team answered all their questions and ensured that the services met their expectations. This customer recommended the place to everyone they know, noting that the price is fair and they communicate costs before starting any service. However, not all experiences have been positive. One customer expressed dissatisfaction with the service they received, stating that their nail technician seemed to rush through the process. They reported issues with the shape of their nails, including a duck style shape on one hand and extra product on the underside that should have been filed off. They expressed a desire to discuss potential solutions for these issues. Overall, Sophia Nail & Spa continues to provide a range of nail care services, with many customers enjoying their visits, while some have expressed concerns about service quality and communication.