“Royce went above and beyond. My water heater got tripped over the weekend and Royce was out Monday afternoon. He explained what happened and what I can do in the future to avoid a service charge for a simple fix. He then asked me if I had any other concerns. I told him my bathroom leaks into my basement. He throughly examined and explained why that was happening. He then gave me options of remodeling the bathroom, and gave me tips how I could replace my toilet on my own. A wonderful being, and not a greedy one.
His manager Derrek followed up with reasonable payment plans and low interest rates. Derrek even knocked almost $200 off the remodel cost since his crew needed work.
“The staff at Chas W Goering was amazing. They fixed my ac in a timely manner. Every time I called they were very friendly and helpful in answering any questions I had (even when I called after hours). Thank you so much!“
“Chris Snyder helped up unclog our main sewer line. He was very nice, professional and explained every detail before starting the work. Great service!“
“Royce went above and beyond. My water heater got tripped over the weekend and Royce was out Monday afternoon. He explained what happened and what I can do in the future to avoid a service charge for a simple fix. He then asked me if I had any other concerns. I told him my bathroom leaks into my basement. He throughly examined and explained why that was happening. He then gave me options of remodeling the bathroom, and gave me tips how I could replace my toilet on my own. A wonderful being, and not a greedy one.
His manager Derrek followed up with reasonable payment plans and low interest rates. Derrek even knocked almost $200 off the remodel cost since his crew needed work.
All and all, the company lives up to their name.“