About United Services Restoration & Mitigation
United Services Restoration & Mitigation is a highly recommended company that provides exceptional service in water damage restoration and mitigation. Customers have praised the company's thorough and prompt approach, with crews arriving quickly to begin the mitigation process. The company's employees are described as professional, compassionate, and excellent communicators, keeping customers informed every step of the way. Even during challenging times, such as the COVID-19 pandemic, United Services maintained strong communication and delivered great results. Customers have been impressed by the company's attention to detail, responsiveness, and honesty, with one customer's insurance adjuster even recommending United Services to others. Overall, United Services Restoration & Mitigation is a trusted and reliable company that goes above and beyond to assist customers in disaster situations.
United services was called to our home in Norwalk after a fire to do the initial board up and secure whatever was remaining in our home. I was so relieved to learn they would do demo, remove contents. clean and restore what they could and completely take care of rebuilding. Cat was our contact person. updating and keeping us informed of progress, and helping us with numerous small and large details needed for rebuild. she was amazing and made the process as easy as she could for us. a huge thanks to Kent too. ( one of the owners of U.S) he was never too busy to talk to me and so reassuring . A voice of calmness I needed at times. especially dealing with insurance. I hope no one ever has an event as we did. but if you do. let United Services help.
We were very happy with the speedy initial response, professional communication, and overall quick completion in working with United Services. Every aspect of the process was, by far, the best experience I have ever had working with home contractors.
John, our Project Manager identified our water problem by using a camera inside the wall and immediately had various crews out here to repair the problem; plumbers, dry wallers, carpet layer and carpet cleaners. Everything happened as scheduled. John is an efficient Project Manager. Gordon was a big help behind the scenes and did a follow-up call today to see how everything was going! If anyone has water, fire or wind damage, do not to hesitate to contact United Service Restoration & Mitigation. Leonard and Pat