About SERVPRO of Des Moines NW
SERVPRO of Des Moines NW understands the anxiety that comes with water or fire damage to homes or businesses. Their professionally trained staff is experienced in handling these emergencies and aims to minimize disruption so clients can return to normal life quickly. As a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more, SERVPRO has a network of over 1,800 franchises ready to respond to property damage, from small incidents to large-scale events. Customers appreciate the friendly, professional, and punctual team, who work closely with insurance companies to ensure a smooth restoration process. Whether it's a water leak, flooded basement, or sewer line issue, SERVPRO is there to make it "Like it never even happened." The team’s quick assessment and mitigation help ease the stress during difficult times. For example, they efficiently managed damage from a fire sprinkler line breakage, keeping the property owner informed throughout the restoration process. Recent reviews highlight the service as "150%," with a responsive team that works around clients' schedules. Tristin and DJ are noted for their hard work and professionalism, testing moisture levels and ensuring proper drying. They explained everything clearly and made multiple visits to guarantee everything was drying properly, leaving clients impressed with their care and thoroughness.
These guys are great! I needed help in my daughter’s apartment in Ames and I needed it fast as I was only going to be in Ames for a few hours. I called and they said “we will be right there.” And they were! They listened to me. They helped find moisture that was causing mold and they helped me work with the building managers to put an action plan in place to get rid of the mold and dry out the apartment to avoid future mold. They even went back today to check moisture levels again! I highly recommend them!!