About Roto-Rooter Des Moines
Roto-Rooter Des Moines is a licensed plumbing company serving Grimes, Iowa. They provide 24/7 plumbing repair and maintenance services, handling everything from drain cleaning and toilet clogs to water heater issues and new installations. Customers praise Roto-Rooter's prompt and professional service, often noting the quick response times and efficient solutions. Reviewers highlight the technicians' expertise, kindness, and willingness to explain the issues and pricing clearly. One customer specifically appreciated the technician's transparency and patience when dealing with a complex sewage backup situation. Another customer was grateful for the technician's empathy and understanding. Roto-Rooter has also been commended for providing reasonable pricing and helpful recommendations for preventing future plumbing problems. Technicians like Anthony and Dakota are described as knowledgeable, professional, and pleasant. Customers have also noted that the company's pricing was great and reasonable, and they were able to get service the same day.
Chris is a fabulous tech to work with! Very understanding, helpful, and caring, and did a fabulous job as well. More than met our expectations, and left everything better than he found it. Would highly recommend and would call Chris again! (Meant to leave this review a few months ago. Sorry for the delay!)
We called and they were able to get to us the same day. The lady who took our call was very pleasant and helpful. Dakota was the technician and he was also very pleasant, knowledgeable and professional. He was able to diagnose the problem quickly and explained everything that needed done. We felt the charge was reasonable. Based on our first time experience today we would highly recommend this company and will definitely call them with any future needs.
Dakota did an excellent job. Looked over the sight and went to work. It was more challenging to get to the drain cover off through a small opening. He managed to remove the cover, clear the drain and complete the work. He kept me informed as he completed the work. Dakota was friendly and efficient during the entire process.