About Golden Rule Plumbing, Heating, Cooling & Electrical
Golden Rule Plumbing, Heating, Cooling & Electrical is a trusted company in Grimes, IA, and surrounding areas, providing top-notch heating, air conditioning, plumbing, and electrical services. Their skilled contractors deliver Respect, Understanding, Loyalty, Expertise, and Service, ensuring high-quality workmanship. From furnace installation to plumbing line issues, water heater replacement, and electrical panel upgrades, their professionals are informative, professional, and personable. With a focus on expertise and customer satisfaction, Golden Rule has built a loyal customer base, with many recommending their services. Customers have praised the company for going above and beyond, with technicians like Royce providing thorough explanations and solutions for issues, such as bathroom leaks. The company also offers reasonable payment plans and has been noted for their flawless installation of HVAC systems, completing projects ahead of schedule. Their commitment to customer satisfaction and professionalism shines through in every interaction. Whether needing HVAC system maintenance, drain repair, or indoor air quality solutions, Golden Rule is the go-to company for reliable and efficient service, making sure each job is completed with care and attention to detail.
On 09/03/25 Seth Leopold came and checked the electrical installations. He managed to fix a broken switch that has been not working for several years, and nobody until now was able to fix it. Seth is knowledgeable, very helpful, and I am very happy with his work.
Royce went above and beyond. My water heater got tripped over the weekend and Royce was out Monday afternoon. He explained what happened and what I can do in the future to avoid a service charge for a simple fix. He then asked me if I had any other concerns. I told him my bathroom leaks into my basement. He throughly examined and explained why that was happening. He then gave me options of remodeling the bathroom, and gave me tips how I could replace my toilet on my own. A wonderful being, and not a greedy one.
His manager Derrek followed up with reasonable payment plans and low interest rates. Derrek even knocked almost $200 off the remodel cost since his crew...read full review
We are so impressed with Golden Rule! Our yearly maintenance checks have always gone smoothly and professionally. This year we replaced both the furnace and the AC. The installation was flawless. They were done two hours ahead of schedule.! We had new carpet installed downstairs a month earlier. The basement was spotless after the install! The WiFi thermostat was failing to hook up to our WiFi and Golden Rule was ALL over it! We appreciate the time and effort they put in to making sure we were satisfied. Thank you so much to Denny Brown, Julian Novela-Rodriguez and Matt Nemecheck for all their hard work, good humor, and professional courtesy.