Will never go to Petco for anything. I took my husky in for grooming and a nail trim. I get a call an hour later saying I had to pick her up because she tried to bite them when they were getting her out of the kennel. i told them at the beginning she has separation anxiety and she might nip. she has never bitten anyone and she is almost 5 years old. We are new to this area and wanted to find a reliable pet groomer with nice people. Petco is not it. If you are afraid of dogs, you should not be working there!
March 2024
I used the app to set a bath and groom for my dog for 3/2 only to get confirmation for bath only. called the store and the manager told me he would not have groomer until 3/9 and scheduled me for my services that day. I called 3/8 to confirm and was told I would be called back in 2 minutes by the manager. nobody called back so an hour later I called back to be told first I had no appointment and then it was bath only because they don't have a groomer in because it was her birthday tomorrow. I asked for the manager to call me back and two hours later I had to call them again. the manager got on the phone screamed at me that I had yelled at his employee, which I never... read full review
January 2023
Per places have many issues like not informing people of the proper space and items needed for animals. But this place is okay. I have gotten many fish from here and they all are healthy and alive. It would be nice for these animals to have better conditions. Hamsters should have at least 6-12 inches of bedding in there enclosure. so that poor hammy is probably not so happy. Plus don't get me started on the tank size!
Will never go to Petco for anything. I took my husky in for grooming and a nail trim. I get a call an hour later saying I had to pick her up because she tried to bite them when they were getting her out of the kennel. i told them at the beginning she has separation anxiety and she might nip. she has never bitten anyone and she is almost 5 years old. We are new to this area and wanted to find a reliable pet groomer with nice people. Petco is not it. If you are afraid of dogs, you should not be working there!
I used the app to set a bath and groom for my dog for 3/2 only to get confirmation for bath only. called the store and the manager told me he would not have groomer until 3/9 and scheduled me for my services that day. I called 3/8 to confirm and was told I would be called back in 2 minutes by the manager. nobody called back so an hour later I called back to be told first I had no appointment and then it was bath only because they don't have a groomer in because it was her birthday tomorrow. I asked for the manager to call me back and two hours later I had to call them again. the manager got on the phone screamed at me that I had yelled at his employee, which I never... read full review
Per places have many issues like not informing people of the proper space and items needed for animals. But this place is okay. I have gotten many fish from here and they all are healthy and alive. It would be nice for these animals to have better conditions. Hamsters should have at least 6-12 inches of bedding in there enclosure. so that poor hammy is probably not so happy. Plus don't get me started on the tank size!